Shipping Policy – Nexzen Style
Effective Date: 4/7/2026
At Nexzen Style, we work hard to make sure your order is processed carefully and delivered as smoothly as possible. This Shipping Policy explains how we handle order processing, dispatch, delivery timelines, and shipping-related issues.
Order Processing
Orders are usually processed within [7 business days] after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next working day.
For wholesale, private label, OEM, or custom orders, processing and production times may be longer and will be confirmed separately at the time of order.
Shipping Destinations
If your location is not available at checkout, please contact us at our email.
Shipping Charges
Shipping charges are calculated at checkout unless otherwise stated. Any shipping promotions, free shipping offers, or special delivery terms will be clearly shown on the website at the time of purchase.
For international orders, customs duties, taxes, import fees, and any local handling charges are the responsibility of the customer unless stated otherwise.
Estimated Delivery Times
Estimated delivery times depend on the shipping destination, order size, and courier service selected. Standard delivery timelines are shown at checkout or shared after order confirmation.
Please note that delivery timelines are estimates and may be affected by customs processing, weather conditions, public holidays, carrier delays, or other factors outside our control.
Order Tracking
If tracking is available for your order, we will share tracking details once your shipment has been dispatched.
Delays
While we aim to dispatch and deliver within the estimated timeframe, delays can sometimes happen. If there is a significant delay with your order, we will make reasonable efforts to inform you using the contact details provided at checkout.
Incorrect Address Information
Please make sure your shipping details are correct before completing your order. Nexzen Style is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
Damaged or Missing Items
If your order arrives damaged, incomplete, or appears to be lost in transit, please contact us at our email within [14 days] of delivery or the expected delivery date. Include your order number and clear photos where relevant so we can review the issue quickly.
Contact
For any shipping questions, please contact:
Nexzen Style
Email: info@nexzenstyle.com